How do I submit a bug report?
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How do I submit a bug report?

By Dr. Sean Radford • 11th August 2022 (Updated 13th September 2024)

Web Application

When using the TrainAsONE web application, please submit issues using the ask a question feature. A link to this can be found on your Dashboard.

Mobile Application

Within the TrainAsONE mobile application there is a dedicated Submit Bug Report feature that has the additional advantage of also sending a screenshot. This is accessed as a menu item of the main navigation drawer. Click on the 'hamburger' (3 horizontal lines) menu button in the top corner of a main screen (i.e. Home, Calendar, History or Charts). Once in 'bug reporting mode', you can navigate and annotate the screenshot as appropriate before submitting with any additional notes. Furthermore, an application log is sent that can significantly assist with investigating the issue.

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