FAQs

FAQs

How can we help? Browse our collection of technical guides and frequently asked questions. Still stuck? Our support team is always here to help.

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Explore our detailed collection of guides organised by functional training areas.

Training Plans

117 FAQs
Starting a TrainAsONE workout on a Garmin watch
A planned workout is less than the minimum duration I have asked for. Why?
I've just recorded a cycle (non-running activity) and my plan has changed. Why?
I cannot run my workout today. What do I do?
Plan Volatility
My plan includes 1 (or more) very short runs. Why?
Chronic Training Load (CTL)
How do I restart my training plan?
Plan Horizon
Can I pause my TrainAsONE subscription?
My race is many months away, but I can only see a few weeks of workouts. Why?
I have assessments scheduled. I thought TrainAsONE did not need them?
I have a premium subscription, but I don't see heart rate specifications for my planned workouts. What's wrong?
How does using the 'run back' feature affect my training plan?
What if I don't have a smartwatch that records heart rate? Can I still benefit from training with TrainAsONE?
Can the TrainAsONE mobile app connect directly to my heart rate monitor (HRM) or smartwatch to get live heart rate data during a run?
How should my strength training change throughout my running season?
Why does TrainAsONE put the slow/recovery step before the fast step in repeating workouts?
Why does TrainAsONE seem to schedule hard workouts too soon after my race?
Heart Rate Variability (HRV)
Why can't I see the reason for a specific workout in my plan?
Does TrainAsONE use my Heart Rate Variability (HRV) data to adjust my training plan?
What's the difference between a morning HRV measurement and an overnight average?
I missed a workout and now it has disappeared. How can I do it today?
Will TrainAsONE ever use HRV data in the future?
Since TrainAsONE does not currently use it, is there any value in me tracking my own HRV?
Is HRV-guided training scientifically proven to be significantly better than other methodologies?
Why do my workout audio cues sometimes stop working?
How should I schedule strength and running workouts if I have to do them on the same day?
Why doesn't TrainAsONE currently use HRV for training prescription?
Why should I consider adding strength training to my running plan?
Will TrainAsONE provide a Pacing Plan for my race?
How can I ensure my heart rate data is used by TrainAsONE to generate my training plan?
Maximum Heart Rate
My plan has just changed, but I preferred my old one. Can I revert it?
Is it ok that I have been scheduled consecutive days of assessments?
I would like to skip a week of my Couch to 5k plan. How can I do this?
Subjective Pace
Are my cycles / non-running activities considered when building my running plan?
Can I force the TrainAsONE mobile app to re-sync my plan with the server?
How do I see if there have been data synchronisation errors between the TrainAsONE mobile app and servers?
I don't have any upcoming races. How does that affect my plan
I'm following my plan, but I don't seem to be improving.
There is a discrepancy between my Workout Adherence and the Distance Adherence. Why?
How do I pause my training plan?
How do I configure my long run to be scheduled at the weekend?
Can TrainAsONE automatically schedule the most appropriate number of training days each week for me?
When I run to pace, my heart rate is outside the range specified by TrainAsONE. What should I do?
How do I schedule X days of rest following my upcoming race?
My Garmin watch is stating 'Workouts full' (or 'Maximum number of workouts reached' . What do I do?
Can I revert my training plan to an older version?
I followed my planned workout fully, but the system has classified it incorrectly. Why?
I would like to repeat a week of my Couch to 5k plan. How can I do this?
How do I incorporate running club workouts into my TrainAsONE plan?
How do I configure TrainAsONE to schedule runs every other day?
I've been scheduled a short run. Can I do longer?
Can I set a day of the week to always have a run scheduled?
Workout
Can I move a scheduled workout to another day?
My marathon training plan does not include 20 mile (plus) runs. Why?
How do I change the time that my upcoming workout emails are sent?
Does a bad workout adherence score affect my plan?
I've done an off-plan run but still want to do my normal number of scheduled workouts for the week. What do I do?
Can I configure my training plan to include 2 workouts on a single day?
Normalised Graded Pace (NGP)
I cannot see heart rate specifications for my planned workouts.
Which is best, training to pace or heart rate?
Should I use pause / auto-pause on my watch / app?
Do TrainAsONE plans incorporate a taper?
How do I speed up / slow down workout guidance speech?
My training plan has no speed workouts, just easy economy runs. Is this correct?
I have a fast assessment run scheduled during the week before my race. Is this okay?
How do I schedule my runs for a particular time of day?
Taper
How can I lock my training plan to prevent changes to my upcoming workouts?
How do I change to a Couch to 5K training plan?
My easy pace seems too slow. Surely it should be faster to be of benefit?
Workout Adherence
I have just followed my planned workout, but my plan has changed. Why?
I'm following my plan, but my Endurance Score is dropping. Why?
Resting Heart Rate
Why has my plan build been suspended?
What happens if I regularly run fewer days than my target setting?
How do I switch my Garmin workouts to be guided by heart rate (rather than pace)?
Can I remove a custom workout I've set for a day and then bring it back later?
Why does my TrainAsONE heart rate target differ from my Garmin (or standard) zones?
Why are the pace ranges for some of my workout steps so wide?
What is the difference between locking a day and skipping a run?
Does TrainAsONE provide a Fitness Report / List of Strengths and Weaknesses?
How do I adjust my next run for temperature or terrain?
Do my locked days survive a plan update?
How do the 6-minute and 3.2 km assessments determine my training paces?
How do I let TrainAsONE plan a specific day instead of my custom workout?
Why did TrainAsONE schedule a hard speed session immediately after consecutive long runs?
How do I lock or unlock a range of days at once?
What does the lock/unlock button do on the Next Workout card?
How do I edit my weekly training defaults?
Why is my heart rate target the same (or nearly the same) for different pace steps?
What is the banner at the top of my Dashboard or Calendar?
How do I skip a run on a specific day without changing my weekly schedule?
What is a post-race rest day and how do I change it?
Can I lock a race day or a day in the past?
How do I change my workout step targets (pace, heart rate, power, etc.)?
How do I lock a day in my training plan?
Can I lock a rest day?
Why is my planned training volume unstable?
How do I add a custom workout to my plan?
What is a rolling lock and how do I release it?
I have changed and then reverted my training settings, but my plan is now different to before. Why?
Why is my marathon plan mileage lower than expected?
What does a recorded injury change in my plan?
I'm using an external training plan — why can't I use 'Let AI plan'?
How do I let TrainAsONE decide the optimal number of training days for me?
My Garmin records continuous HRV, but I cannot see it in TrainAsONE. Why?
How does TrainAsONE handle temperature and weather?
How is a race day shown in my training plan?
How does TrainAsONE handle multiple races and target times?

Glossary

55 FAQs

Garmin & Devices

22 FAQs
Starting a TrainAsONE workout on a Garmin watch
Why do running watches provide better GPS data than phone apps?
What if I don't have a smartwatch that records heart rate? Can I still benefit from training with TrainAsONE?
Can the TrainAsONE mobile app connect directly to my heart rate monitor (HRM) or smartwatch to get live heart rate data during a run?
Can I export my TrainAsONE training calendar to my Google Calendar?
Can I force the TrainAsONE mobile app to re-sync my plan with the server?
How do I see if there have been data synchronisation errors between the TrainAsONE mobile app and servers?
My Garmin watch is stating 'Workouts full' (or 'Maximum number of workouts reached' . What do I do?
How is TrainAsONE different to Garmin Coach?
How can I best run with my Garmin watch
I enter Subjective Effort and Mood for my run in Garmin, but it is not appearing in TrainAsONE. Why?
Should I use pause / auto-pause on my watch / app?
Should I disable Smart Recording on my Garmin watch?
Using TrainAsONE with an Apple Watch
How do I force an activity sync from Strava to TrainAsONE?
Where do I download the TrainAsONE Garmin CIQ App from?
Are there recommended settings for my Garmin watch when using TrainAsONE?
How do I switch my Garmin workouts to be guided by heart rate (rather than pace)?
My Garmin watch workouts are not up to date. Why and what can I do?
How do I connect my Fitbit?
Why isn't the TrainAsONE CIQ app available for my new Garmin watch?
My Garmin records continuous HRV, but I cannot see it in TrainAsONE. Why?

Getting Started

22 FAQs

Running Metrics

20 FAQs

Strength Training

20 FAQs

Managing Activities

13 FAQs

Charts

8 FAQs

Billing & Account

5 FAQs

Run Types

3 FAQs

Training Settings

3 FAQs

General

46 FAQs
Can I use TrainAsONE to train for a triathlon?
I would like to run with a fellow TrainAsONE user. How is this best achieved?
How do I get TrainAsONE to increase my distances more rapidly?
What is Artemis?
Variation Tolerance
Riegel's Formula
What analysis does TrainAsONE perform on my runs?
What is the best way to incorporate Hill Repeats into my training?
What is the 'interference effect' when combining strength training and running?
Is TrainAsONE available in other languages?
How do I use TrainAsONE?
How can I minimise the interference effect when I'm doing both running and strength training?
What is Artemis 3?
What is Artemis 2?
Why is my Predicted Race Time Outside the Range Shown?
How does my weight setting affect my running power?
Why should I use TrainAsONE instead of a general AI like ChatGPT or Google Gemini?
Can I set a maximum duration for my runs?
How is TrainAsONE different to the other adaptive training programmes on the market?
How do I set a minimum run duration for a specific day?
How do I submit a bug report?
I have a training-related question. How do I get help?
I have a technical issue. How do I get help?
How do I set a minimum run duration for certain days of the week?
How do I get TrainAsONE to train me to achieve my desired time in my upcoming race?
Why is Running Economy Analysis not performed on short runs
How do I tell TrainAsONE that I have limited time to train on certain days of the week?
Does TrainAsONE provide race time predictions?
How do I set a maximum run duration for a specific day?
Can I set a minimum duration for my runs?
Despite training, my assessment performance has dropped. Why?
Are short runs, e.g. less than 20 minutes beneficial?
My run is classified incorrectly. How do I correct it?
How do I tell TrainAsONE that I cannot run on a specific day?
The calculated distance of my run is wrong. Why and can I correct?
Why doesn't TrainAsONE use TRIMP to gauge effort? (Then catering for cycling would be easy.)
Does TrainAsONE work with treadmill runs?
I've just joined TrainAsONE. Do I need to classify my historical runs?
My post-race training seems very heavy. Why?
I would like to repeat an assessment run. How do I do this?
TrainAsONE Roadmap
Why does my TrainAsONE heart rate target differ from my Garmin (or standard) zones?
Is my training data and route privacy protected?
How should I use TrainAsONE when returning from an injury?
Why did my race prediction get slower after I ran a Personal Best?
How does TrainAsONE handle temperature and weather?