I have a training-related question. How do I get help?
TrainAsONE Logo
General

I have a training-related question. How do I get help?

By Dr. Sean Radford • 7th March 2022 (Updated 5th June 2025)

Web Application

When using the TrainAsONE web application, please submit your questions using the ask a question feature. A link to this can be found on your Dashboard.

Mobile Application

Within the TrainAsONE mobile application there is a Submit Bug Report feature that can be used to ask questions. This is accessed as a menu item of the main navigation drawer. Click on the ‘hamburger’ (3 horizontal lines) menu button in the top corner of a main screen (i.e. Home, Calendar, History or Charts).

To ensure focused assistance, training-related questions are handled for premium and trial users only. We aim to respond to all inquiries within 3 business days.

Related FAQs

General TrainAsONE Roadmap General Why did my race prediction get slower after I ran a Personal Best? General How should I use TrainAsONE when returning from an injury? General What is Artemis 3?