I have a premium subscription, but I don't see heart rate specifications for my planned workouts. What's wrong?

If you have a premium subscription and are not seeing heart rate specifications for your planned workouts, please check two things:

- Ensure that the 'run with heart rate monitor' setting under the Workout Preferences section of your [Profile](https://beta.trainasone.com/profileView) in TrainAsONE is set to 'On'.
• Verify that your synced activities from your device actually contain heart rate data. If not, check your device's settings to ensure heart rate recording is enabled.

If you continue to experience issues, please contact TrainAsONE support for further assistance.